From Customization to Final Delivery — Every Step Matters
At JHY Ref, we take pride in delivering high-performance refractory solutions with a focus on quality, efficiency, and reliability. Our streamlined workflow ensures that every order—no matter the complexity—is managed with technical precision and on-time execution. Here’s how we work with you from order placement to final delivery:
We start by understanding your operational conditions, temperature environment, and technical requirements. Our engineering team collaborates closely with you to identify the most suitable refractory materials.
02.
Customized Technical Proposal
Based on your specific needs, we provide a tailored technical solution—including material specifications, construction guidance, and commercial offer—for your review and approval.
03.
Order Confirmation & Planning
Once the proposal is approved, we finalize the contract, align on delivery timelines, and schedule production with full transparency.
04.
Manufacturing & Quality Control
Your products are manufactured using advanced automation lines under ISO-certified quality systems. Every batch undergoes strict testing to ensure it meets mechanical, thermal, and chemical performance standards.
05.
Packaging & Logistics Coordination
We apply industry-grade packaging tailored to the product type and delivery mode. Our logistics team ensures timely and secure transportation, whether by sea, land, or air.
06.
Product Dispatch & Delivery
Once quality is verified, we dispatch your order along with detailed packing lists and technical documentation. Real-time updates are provided throughout the shipping process.
07.
After-Sales Technical Support
Our job doesn’t end with delivery. We offer ongoing technical support—including installation guidance, performance follow-up, and material lifecycle analysis—to help you get the most out of our solutions.
